Hyper-Personalization: How AI Will Redefine Customer Experience

Hyper-Personalization with AI

Many marketers predict that by 2026, businesses that deliver deeply personalized customer experiences will be the ones that win customer loyalty. Hyper-personalization is a critical piece of the puzzle that enables brands to stay ahead of the competition. To begin with, let’s clarify what hyper-personalization means. Hyper-personalization refers to the use of AI to analyze […]

ByteToBreach: The Hacker Who Runs Cybercrime as a Business

ByteToBreach cybercrime

In 2025, the name ByteToBreach emerged as one of the most talked-about and enigmatic figures in the cybersecurity landscape. What began as a typical hacker selling stolen databases on underground forums evolved into a major “player” in the underground economy. He specialized in selling highly sensitive data from national-level organizations, including airlines, banks, universities, government […]

Build Automation Systems with Microsoft Power Automate

PowerAutomate

In every organization, whether a small business or a large enterprise, there are repetitive tasks that must be performed daily. These tasks include entering data into Excel, tracking document approvals, sending status notifications, and recording customer information. Such tasks consume valuable time and often do not contribute as much value as they should. As a […]

How AGVs and AMRs Are Shaping the Future of Automation

AGV and AMR

As the world rapidly embraces technological change, the concept of automation is becoming increasingly common across industries. From manufacturing plants and distribution centers to retail stores and even restaurants, businesses are adopting automation to reduce costs and enhance operational efficiency. Among the most transformative and fast-growing technologies are mobile robotic systems, particularly AGVs (Automated Guided […]

NotebookLM, Google’s AI Assistant That Reads and Summarizes Everything for You

NotebookLM_cover

Ever felt like you’re drowning in a sea of PDFs, endless reports, or hundreds of lecture slides until your eyes start to glaze over? Suddenly, you want to scream, but you can’t! Now, imagine having a genius sidekick who reads everything for you. This sidekick also gives you the key takeaways. It even answers any […]

AWS IAM Role: The Key to Secure Access Control in the Cloud

AWS IAM Role

AWS IAM (Identity and Access Management) is a service from Amazon Web Services (AWS) that allows you to securely manage access to your AWS resources. With IAM, you can: Cloud infrastructure has become the backbone of modern application development. As a result, secure access management is now an essential part of every cloud architecture. This […]

24/7 Proactive IT Monitoring and Incident Management

Proactive problem-solving for IT systems

In today’s world, technology lies at the heart of every business. Organizations rely heavily on IT systems, which serve as the lifeblood that keeps every operation running. These systems support everything from internal communication and customer service to the management of critical data. Even a few minutes of system downtime can cause significant damage, affecting […]

BOT Hire-Purchase Regulations Reshape Auto Finance

Hire Purchase and Leasing under BOT's regulation

Many of you may have already heard the news that the Bank of Thailand (BOT) is stepping in to regulate hire-purchase and leasing businesses for cars and motorcycles. At iCONEXT, we work with several clients in the auto finance industry, so today we’d like to share the details of this important update with you. New […]

Shift-left Testing: The Key to Better Software Quality

Shift-Left Testing

In the rapidly evolving world of software development, the ability to deliver high-quality products quickly has become a critical factor for every organization. The role of testing is no longer limited to finding bugs after the software is fully developed. Instead, it has become an essential element embedded in every stage of the development process […]

Enhancing Human Potential Through Neurotechnology

neurological enhancement

In today’s rapidly changing world, organizations must continuously adapt and evolve. At the heart of this transformation lies a key asset: human capital. The human brain is the central engine driving thought, decision-making, and action. Understanding and unlocking the brain’s potential has become essential to effective management in the modern era. Neurotechnology is playing an […]

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