AI-OCR: Streamlining Document Processing

Using AI-OCR and RPA

As you know, OCR technology is a tool that converts text from printed or handwritten documents and images into a machine-readable format. However, it still has limitations when reading text from documents with diverse formats. The more varied the document formats, the more time and cost it takes to develop.

The file formats that OCR can read
The file formats that OCR can read

Currently, the growing role of AI (Artificial Intelligence) significantly enhances organizational performance. Additionally, AI’s capabilities help improve data accuracy and overcome the limitations of various document formats.

This article will explain what happens when OCR processes data from documents in conjunction with AI. This collaboration improves data accuracy and supports more languages, including enhanced accuracy in reading Thai. However, the accuracy of AI-OCR also depends on the quality of the original document.

How does AI-OCR work?

The functionality of AI-OCR
The functionality of AI-OCR

AI-OCR is a technology that uses OCR to identify and convert characters from scanned documents and images into digital text, then processes them through AI for more accurate results. It addresses the needs of users seeking tools to improve accuracy and efficiency in their work.

  • Accounting: AI-OCR can read accounting documents such as purchase orders, delivery notes, invoices, or payment records, quickly verifying data accuracy without the need for manual checks on each item.
  • Loan verification: AI-OCR can read loan application forms and related documents, such as pay slips, ID cards, and household registrations, and instantly import the data into the system for analysis. This reduces the time and streamlines the workflow for employees.
  • Insurance: AI-OCR can read insurance claims and transfer the information into the system, speeding up eligibility verification and claim processing.

Benefits of using AI OCR

  1. Time-saving: AI-OCR can quickly read data from large volumes of documents and process it into the desired format. It helps reduce the time spent on tasks and data processing, especially in areas like document management, accounting, finance, and data storage.
  2. Cost-saving: Since document formats are not fixed, solution development time is shorter, and it supports a much wider range of formats.
  3. Faster data retrieval: AI-OCR’s ability to read and search document contents eliminates the need to manually search through files one by one.
  4. Increased customer and employee satisfaction: Eliminating the need to manually read and check documents one by one makes the work faster and more efficient, enabling quicker customer service.
  5. Applicable across multiple industries: AI-OCR technology can be applied in various industries, including manufacturing, healthcare, finance, and government, to facilitate document and data management.

Use cases of automating tasks by utilizing AI-OCR with RPA

We, at iCONEXT, along with our partners, have the tools and experience to develop solutions tailored to customer needs. We also provide analysis and consulting services for designing methods to utilize data extracted from documents, such as automating accounting processes using RPA.

1. Example of a solution using the OCR function of UiPath (RPA development platform)

OCR reads and extracts data from an invoice PDF into an Excel file, then automatically performs verification and reconciliation. This reduces the time employees spend on data verification and helps prevent human error.

Use OCR to read data and apply RPA to automatically verify the data
Use OCR to read data and apply RPA to automatically verify the data

2. DX Suite is an AI-OCR tool that reads data from accounting documents in PDF or image formats, such as invoices, receipts, and expense claims. The AI-OCR in DX Suite extracts the data, converts it into a CSV file, and imports it into the THOMAS GLOBE system. At this stage, we can develop RPA software to automatically import data files into your ERP and accounting systems, reducing workflow steps and giving employees more time to focus on other tasks.

Use AI-OCR to read data and apply RPA to automatically input the data into the system
Use AI-OCR to read data and apply RPA to automatically input the data into the system

Implementing AI-OCR improves work efficiency while reducing complexity and errors in data management. AI-OCR can also be integrated with automation systems like RPA to automate and enhance the efficiency of processes such as data sorting, extraction, and storage.

If you are interested in implementing AI-OCR in your organization, please feel free to contact us at thaisales@iconext.co.th or click our Inquiry Form.

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